Collision repair
Side-swipes, front-end hits, parking-lot damage. Kelli’s new 2025 Bronco was side-swiped at a restaurant and came back “looking like nothing ever happened.”
Back on the road like nothing ever happened.
Collision, paint and frame work in Milford, MA. American and Brazilian customers rate us 4.9 on Google, across 171 reviews.
4.9 · 171 Google reviews, in English and PortugueseFrom the accident to the pickup, it’s handled.
Not our promise: it’s what customers describe in their Google reviews, step by step.
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Booked in fast
“They booked me in insanely quick, and finished my car in two days despite estimating 7 business days.” Rachael G.
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Insurance and the rental
“They even worked directly with Enterprise to make picking up and dropping off the rental car a breeze.” Kelli F.
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Updates the whole time
“The explanation of the process and communication during the time they had with my car was great.” Meghan F.
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A pickup to remember
“Also the inside was cleaner then when I dropped it off.” Meghan F.
What 171 reviews keep mentioning
- 21 car detailing
- 18 rental car assistance
- 4 car looks brand new
- 2 handwritten note
- 16 equipe
- 13 comunicação
- 12 locação
- 11 limpeza
Topics counted by Google on the shop’s listing (English version of Maps).
Straight lines, straight panel.
Under booth lights, any dent bends the reflection. Scroll and watch the panel come back.
- DamageThe reflection bends around the dent.
- StraightenThe metal goes back and the lines straighten.
- PrimeAn even base before the color.
- PaintColor in the booth, back to a factory shine.
What comes through the door.
Frame and structure
When the hit reaches the structure, the vehicle goes on the frame bench before any paint.
Paint and refinish
Color goes on in the shop’s own paint booth, lit from every side to check the finish.
Bumpers and panels
Bumpers and fenders, like Rachael’s HR-V: “finished my car in two days despite estimating 7 business days.”
Before and after, for real.
Real photos only: the shop’s, and the ones customers posted with their own reviews. Swipe sideways.
“My car looked absolutely beautiful once i got it back with a detail and everything!” Rachael G. · her photos on Google
“Left this van like brand new!” photos by West Street Autobody on Google
After
“The repair was flawless, the car was spotless when I picked it up.” Bárbara S. · her photo on Google
Want yours next? Send photos of the damage and we’ll get back to you with an estimate. Request an estimate
4.9
171 Google reviews
In English and in Portuguese.
Customers write in both languages, and the shop answers in both. Below, real reviews with first name and initial.
“West St Auto made a bad situation better! I had purchased a new 2025 Bronco in October, and it was side swiped at a restaurant in November. West St was on the preferred shops list for Liberty Mutual and I totally understand why! They were incredibly responsive, send updates the entire time, finished ahead of schedule and got my car back to me looking like nothing ever happened.”
“Besides the work being flawless, I have to point out how excellent the WHOLE team was, supporting me with so much care from the very first day. My car came back like new; I couldn’t tell where the repairs were made if I hadn’t seen the damage before.”
“I just picked up my car after an accident and am very happy with the work done. … when I got in my car there was a bag full of little gifts (like pen and sticky notes, dash wipes, air freshener and a thank you) … It looks like they detailed it with no extra cost.”
“Best auto body in MA!! From the first contact to the finished job!! On top of the care to speed everything up, from the rental car to the insurance questions, we can’t forget how punctual they are!!”
“I didn’t have to worry about the rental car or anything else your team took care of everything for me, which made the whole process stress-free.”
“It was great, they helped me sort out my problems with the insurance.”
“They booked me in insanely quick, and finished my car in two days despite estimating 7 business days. my car looked absolutely beautiful once i got it back with a detail and everything!”
“I already knew the shop’s work, so I trusted it would be good quality. Great customer service and very attentive staff.”
“West Street Auto Body took excellent care of my Hyundai Elantra. The repair was flawless, the car was spotless when I picked it up, and I really appreciated how they stayed in touch through every step.”
An estimate in four taps.
Answer, tap send and WhatsApp opens with everything filled in. Then just attach 2 or 3 photos of the damage: one from a few steps back, one up close.
- Write in English or in Portuguese.
- Rather talk? Call (508) 473-4050.
69 West St, Milford.
69 West St, Milford, MA 01757
| Monday | 8:00 AM – 5:00 PM |
|---|---|
| Tuesday | 8:00 AM – 5:00 PM |
| Wednesday | 8:00 AM – 5:00 PM |
| Thursday | 8:00 AM – 5:00 PM |
| Friday | 8:00 AM – 3:30 PM |
| Saturday | Closed |
| Sunday | Closed |
Prefer to book online? The shop already takes bookings on Carwise.